Virtual NetSuite Administrator

Get 25 Hours of Expert NetSuite Administration Every Month—Without the Cost of a Full-Time Hire

For $2,900/month, product-based companies get a dedicated team of NetSuite experts who own your system strategy, handle day-to-day admin tasks, and deliver a 12-18 month roadmap—so your team can focus on growing your business, not managing NetSuite.

Schedule Your Free Discovery Call

Is Your NetSuite Investment Delivering on Its Promise?

No One Owns NetSuite Strategy

Your NetSuite implementation was expensive, but without a strategic owner, you’re not maximizing your ROI. Features go unused. Processes stay broken. Your system never evolves with your business.

Admin Work Falls on the Wrong People

Your controller is importing items. Your warehouse manager is creating saved searches. Your sales director is troubleshooting workflows. They should be focused on their actual jobs—not being part-time NetSuite admins.

Unpredictable Costs

Project-based support creates budget rollercoasters. One month you spend $15K on customizations. The next month, nothing gets done. You need predictable monthly costs you can plan around.

Hiring Is Too Expensive

A full-time NetSuite admin costs $80K-$120K/year plus benefits and software tools—and they’re just one person. When they’re on vacation, sick, or leave your company, you’re stuck.

One Team. One Monthly Rate. Complete NetSuite Ownership.

Markival’s Virtual NetSuite Administrator service gives you a dedicated team of NetSuite experts who act as your outsourced NetSuite admin department. For $2,900/month, you get 25 hours of expert time, a 12-18 month strategic plan, and the peace of mind that comes with knowing someone is always owning your NetSuite investment.

What You Get

25 Hours of Expert NetSuite Administration Every Month*

Our team handles everything a NetSuite admin would do—and more:

SuiteAnalytics: Saved searches, workbooks, reports, dashboards
SuiteBuilder: Custom fields, records, forms (UI, online, printed)
Administration: Data imports/exports, user onboarding, role management
Setup & Configuration: CSV templates, sandbox refreshes, settings optimization
New Release Planning: Proactive adoption of new NetSuite features

*Time is tracked and reported monthly. Some months may be slightly over or under, but we focus on maintaining a constant monthly spend.

12-18 Month Strategic NetSuite Plan

We don’t just handle tasks—we own your NetSuite strategy:

Month 1: NetSuite Health Check – Comprehensive review of your settings, data, processes, and pain points
Month 1: Triage Plan – Immediate action on “low-hanging fruit” (COGS errors, inventory accuracy, reporting issues)
Month 2+: Strategic Roadmap – 12-18 month plan managed in our project management system
Ongoing: Bi-Weekly Strategy Sessions – Every two weeks, we determine which strategic initiatives to tackle next
Quarterly: Best Practice Growth – Deep dives into specific areas (inventory, A/R, sales orders) with SOPs

Monthly Accounting Task Checklist

Product-based businesses have specific NetSuite tasks that must be completed daily, weekly, monthly, quarterly, and yearly. We maintain a predefined checklist in our project management system so nothing falls through the cracks. You get 24/7 access to see task status and completion.

Named Team of NetSuite Experts

You’re not getting one person—you’re getting a team:

Dedicated Account Manager: Your primary point of contact
NetSuite Functional Consultants: Process experts who understand product-based businesses
NetSuite Technical Developers: For customizations, scripts, and integrations
50+ Years Combined Experience: We’ve run three different product-based businesses on NetSuite ourselves

Monthly Progress Reports

Track exactly what we’re working on and what’s been accomplished. Full transparency on how your 25 hours are being used each month.

How Markival Virtual NetSuite Administrator Compares

Feature	Markival Virtual NetSuite Admin	Full-Time Employee	Freelance Admin	Project-Based Consulting
Monthly Cost	$2,900/month	$7,000-$10,000/month (salary + benefits + software)	$3,500-$8,000/month (varies)	$5,000-$20,000/month (unpredictable)
Hours Included	25 hours/month	160 hours/month	Varies by contract	Pay per project
Team Size	Full team of experts	1 person	1 person	Varies by project scope
Coverage During PTO/Sick Days	✅ Always covered	❌ Uncovered	❌ Uncovered	❌ Gaps between projects
Strategic Planning	✅ 12-18 month roadmap	⚠️ If they have time	❌ Not included	❌ Separate engagement
New Release Management	✅ Included	⚠️ If they stay current	❌ Extra cost	❌ Separate project
Diverse Expertise	✅ Functional + Technical	⚠️ Limited to one person’s skills	⚠️ Limited to one person’s skills	⚠️ Pay separately for different skills
Product Business Experience	✅ 50+ years combined	⚠️ Depends on hire	⚠️ May not have	⚠️ May not have
Cost Predictability	✅ Flat monthly rate	✅ Predictable	⚠️ Can increase	❌ Highly variable

Cost Comparison: Software Tools Alone

Just to do the job right, a NetSuite admin needs tools that cost 3-5x our monthly service fee: project management system, data integration tools, advanced reporting software, testing environments, and documentation platforms. With Markival, all these tools are included in your $2,900/month.

What’s Included – Our 5-Phase Approach

Phase 1: Health Check

Comprehensive review of your NetSuite settings, business processes, and top 3-5 pain points. We conduct 3 one-hour meetings with your executive sponsor and department heads to answer:

How much of our NetSuite system are we actually using?
How could our day-to-day operations be optimized?
Is our system implemented using best practices?
Does our NetSuite system reflect our 2-3 year growth strategy?

Phase 2: Triage

Immediate action on issues most impacting your business:

Fix COGS calculation errors
Resolve inventory accuracy problems
Restore confidence in financial reporting
Optimize poorly performing saved searches
Clean up dashboard and reporting issues

Phase 3: Strategy

12-18 month strategic roadmap managed in our project management system. This is your “True North” that guides all NetSuite work. We meet bi-weekly to determine which strategic initiatives to tackle next while interspersing day-to-day admin tasks (importing items, modifying forms, creating saved searches, adding users).

Phase 4: Projects

Execute strategic initiatives that move your business forward:

A/R collections process optimization
Sales order approval workflows
Return management automation
Purchase order management improvements
Custom reporting and dashboards
Integration setup and management

Phase 5: Best Practice Growth

Advanced training and SOP development for specific functional areas. For example, if you have low confidence in your inventory module, we’ll define standard operating procedures: When should full inventory counts be executed vs. cycle counts? How do we ensure proper transactions for inventory adjustments?

Real Results from Product-Based Companies Like Yours

A/R Collections Optimized

“Markival optimized our accounts receivable collections process, reducing average days outstanding and giving our accounting team back 5+ hours per week.”
— Controller, Manufacturing Company

Sales Order Approval Automated

“The team built a custom sales order approval workflow that eliminated bottlenecks and gave our sales leadership real-time visibility into large orders.”
— VP of Sales, Distribution Company

Inventory Accuracy Restored

“We had zero confidence in our inventory numbers. Markival’s triage phase identified the root cause issues and implemented fixes that gave us accurate inventory for the first time in years.”
— COO, Product Company

All examples represent actual client work. Names and specific details modified to protect client confidentiality.

Is Markival Virtual NetSuite Administrator Right for You?

This Service Is Perfect For:

✅ Product-Based Companies ($5M-$100M revenue)
You manufacture or distribute physical products and use NetSuite to manage your entire operation—from purchasing to inventory to sales to financials.

✅ Companies Without a Dedicated NetSuite Admin
Your team is wearing too many hats. Admin work is falling on your controller, IT director, or operations manager when they should be focused on strategic work.

✅ Companies Wanting Strategic NetSuite Ownership
You know NetSuite can do more for you, but you don’t have a strategic plan for evolving your system alongside your business growth.

✅ Companies Tired of Unpredictable Consulting Costs
You’re spending anywhere from $0 to $20K per month on NetSuite help depending on what projects come up. You need predictable budgeting.

This Service Might Not Be Right For:

❌ Companies Needing Full-Time, On-Site Admin
If you need 160+ hours/month or require someone physically in your office every day, you’re better off hiring full-time.

❌ Companies With Simple NetSuite Needs
If you’re barely using NetSuite features and need fewer than 10 hours/month of support, you may be better served by ad-hoc project work.

❌ Companies Outside Product-Based Industries
Our expertise is specifically in manufacturing and distribution. Service-based businesses should look for consultants specializing in their industry.

Why Product-Based Companies Choose Markival

We’ve Run Product Businesses on NetSuite Ourselves

Our team has 50+ years of combined experience—not just consulting, but actually running three different product-based businesses on NetSuite. We understand your challenges because we’ve lived them.

We Specialize in Distribution & Manufacturing

We know product-based business inside and out:

Multi-location inventory management
Vendor management and purchasing workflows
Sales channel complexity (B2B, B2C, partners)
COGS accuracy and landed cost allocation
Transfer orders and inter-company transactions

Team Approach vs. Single Point of Failure

When you hire one admin (employee or freelancer), you’re dependent on one person’s knowledge and availability. With Markival, you get a full team with diverse skills who cover for each other. Vacation? Sick day? Not your problem.

Simple, Transparent Pricing

Virtual NetSuite Administrator: $2,900/month

What’s Included:

25 hours of expert NetSuite administration per month
NetSuite Health Check (Month 1)
12-18 month strategic roadmap
Monthly accounting task checklist in project management system
Monthly progress reports
New release planning and adoption
Bi-weekly strategy sessions
Access to full team: Account Manager, Functional Consultants, Technical Developers

Getting Started:

Month 1: Health Check + Triage + Strategic Plan Development
Month 2+: Execute strategic roadmap + day-to-day admin tasks

Compare the Cost:

Full-Time NetSuite Admin: $80K-$120K/year ($6,700-$10,000/month) + benefits + software tools
Offshore Full-Time Admin: $40K-$60K/year ($3,300-$5,000/month) + benefits + software tools
US-Based Consulting: $150-$250/hour = $3,750-$6,250 for just 25 hours
Markival Virtual Admin: $2,900/month all-in

No Setup Fees • No Long-Term Contracts • Cancel Anytime

Frequently Asked Questions

What exactly is included in the 25 hours per month?

Everything a NetSuite administrator would do: saved searches, reports, dashboards, custom fields, user management, data imports/exports, forms customization, workflow configuration, troubleshooting, new release planning, and strategic planning. Time is tracked and reported monthly.

What if I need more than 25 hours in a month?

We track time monthly and some months may be slightly above or below 25 hours. Our goal is to keep your NetSuite admin spend constant and predictable. If you consistently need more hours, we can discuss adjusting your plan.

Do you work with our existing customizations and integrations?

Yes. We assess and maintain your existing customizations, optimize them if needed, and build new ones when required. We work with all major integrations including Shopify, EDI platforms, payment processors, and custom APIs.

What happens during the first month?

Month 1 includes your NetSuite Health Check (3 one-hour meetings), a Triage Plan for immediate issues, and development of your 12-18 month strategic roadmap. We’ll also start tackling quick wins identified during the Health Check.

How do I submit requests?

You’ll have direct access to your Account Manager via email. All requests are logged in our project management system where you can track status and priority. You’ll also have bi-weekly strategy sessions to plan upcoming work.

Are your resources offshore or US-based?

Our team is offshore, which allows us to provide expert NetSuite administration at a fraction of the cost of US-based consultants while maintaining the same quality standards. We operate during US business hours for seamless communication.

Can you help even if another consulting firm implemented our NetSuite?

Absolutely. We regularly work with companies where we weren’t the original implementation partner. We quickly learn your environment, address pain points, and recommend best practices regardless of who did your initial setup.

What if we already have a part-time NetSuite admin?

Perfect. We can augment your existing admin by handling strategic planning, complex customizations, or specialized areas where your admin needs backup. Many clients use us to provide coverage during PTO or to handle technical work beyond their admin’s expertise.

How quickly can we get started?

We can typically start within 1-2 weeks of signing the agreement. We’ll need NetSuite access (support@markival.com user account) and to schedule your three Health Check meetings for Month 1.

What if this doesn’t work out?

There are no long-term contracts. You can cancel anytime with 30 days notice. We’re confident you’ll see value in Month 1 from the Health Check and Triage work alone.

Ready to Get Your NetSuite Investment Working for You?

Schedule a free 30-minute discovery call to discuss your NetSuite challenges and see if Markival Virtual NetSuite Administrator is the right fit.

What Happens Next:

Discovery Call (30 minutes): We’ll discuss your business, NetSuite challenges, and goals
Proposal & Agreement: If we’re a good fit, we’ll send a simple service agreement
Month 1 Kickoff: NetSuite Health Check begins with 3 one-hour meetings
Strategic Roadmap Delivered: By end of Month 1, you have your 12-18 month plan
Ongoing Support: Month 2 and beyond, we execute your roadmap + handle day-to-day admin tasks